Performance Management

Performance Monitoring underpins the Municipality’s Integrated Development Plan in terms of reviewing progress regularly in achieving the priorities and delivering value for money services. Early investigation into variances enables remedial action taken where appropriate.
Performance management is critical to ensure that: plans are being implemented that they have the desired developmental impact that resources are being used efficiently to establish and maintain a service-orientated culture of operation.
Every Municipality depends on the performance of each and every employee in order to succeed in attaining its objectives and meet its performance targets, as per its IDP
Accordingly, the management of performance involves the entire administration.